Eyeglasses

What brands of prescription glasses are available?

Spazioottica offers a wide selection of eyeglasses from the best brands selected to ensure, in addition to the aesthetic beauty of the frames, also their actual functionality in technical terms.
Among the many brands available in our store for prescription glasses:

Cartier
Celine
Dolce&Gabbana
Fendi
Gucci
Kartell
Montblanc
Persol
Polo Ralph
Lauren
Ray-ban
Tiffany

How can I buy prescription glasses online?

Spazioottica allows you to buy your new prescription glasses easily, quickly and completely safely.
All you have to do is choose the frame you prefer from the wide selection of brands available, indicate your eye prescription and customize the ophthalmic lenses by choosing the treatments you need according to your needs.
Our team of opticians will work in our laboratories to provide you with the highest quality glasses in the shortest possible time, able to combine style and comfort.

How do I choose the right frame for my face?

Taking into account the shape of your face can help you choose the perfect prescription glasses to enhance your face.

How to measure the face?
Face length: Measure from the top of your forehead (where your hairline begins) to your chin.
Forehead width: Measure from point to point along the fullest part of the forehead.
Cheek width: Measure the distance between the outer corners of your eyes.
Jaw Width: Measure the distance between the outer corners of the jaw.

The measurements of the face will allow you to understand what its shape is and, consequently, which prescription glasses can enhance you the most:
Oval face: Considered the most versatile of all, generally all frames look good on oval faces.
Square Face: Oval, round, or rounded corner frames.
Round face: Angular, rectangular, geometric frames.

These guidelines can help you when choosing your prescription glasses, but don't forget that the perfect frame is one that makes you feel comfortable and confident, regardless of your face shape.

How to choose optical lenses?

The choice of optical lenses depends mainly on your prescription. In general, the higher the prescription, the higher the lens index must be to obtain thin and light lenses.

The lenses are made of different materials, and the high-index ones allow you to obtain thinner lenses with an aspherical design, improving the lightness and aesthetics of your frames.

The final thickness of your optical lenses is influenced by several factors, including:
Frame size: If you choose a large frame or a large frame, the rim of the lens may be thicker as it needs to fit the size of the frame. This can slightly increase the thickness of the lenses in general.
Frame material: Frames can be made of different materials, such as plastic or metal. Frames with a thin metal rim tend to make the lenses look thicker, even if the lenses are actually thin. This is due to the visibility of the metal rim around the lens.
Interpupillary Distance (PD): Your PD is the distance between your pupils, and it's essential for precise vision correction. If the frame you choose is not suitable for your PD, it may affect the appearance of the lenses. For example, if the frame is too loose or too tight compared to your PD, the lenses may not look as thin as desired.

In summary, when selecting a frame for your glasses, it's important to consider how it fits your PD and personal style, as well as the necessary vision correction. A well-fitting frame will help achieve the desired thin and light look for your optical lenses, regardless of the refractive index of the lens material.

What is the difference between single vision and progressive or multifocal lenses?

Single vision lenses: They are used for a single visual correction, such as near or far vision: in other words, they are used to compensate for visual defects such as myopia (visual defect that consists of difficulty in focusing on distant objects) or hyperopia (a defect for which the vision of near objects is more blurred than distant ones).

Progressive or multifocal lenses: They are suitable for those who need to correct both near and distance vision, allowing you to take advantage of a single lens to have correct vision at all distances, including the intermediate one, without constantly changing glasses. Unlike bifocals, which have only two correction zones, progressive lenses offer a smooth transition between different fields of vision.

What is the difference between progressive and Office lenses?

Office lenses: Occupational lenses, Office lenses are designed to adapt to the vision needs typical of the work context in the office, these lenses are characterized by a greater width of the field of vision for near and intermediate than for distance vision. It is the perfect solution for those who spend many hours in front of the PC and need an optimal view at near and intermediate distances, such as those who work at a desk. They are not suitable for driving.

Progressive lenses: Multifocal lenses, they have three distinct areas of vision - near, intermediate, far - and are designed for the needs of the eyes in everyday use.

How do you use glasses with progressive lenses?

The use of glasses with progressive lenses requires a short period of adaptation, which is necessary to learn how to use the three main areas of the lenses: far, intermediate and near.

For a faster fit, we recommend wearing your glasses constantly and only removing them if necessary. Over time, your eyes will get used to it and automatically find the clearest reading area.

Initially, you may feel a slight movement of peripheral objects when walking or moving your head rapidly, but this sensation will disappear with continuous use.

How should the prescription for glasses be read?

In your prescription for glasses, you will find important information such as:
SPH (Sphere/Spherical): Indicates correction for nearsightedness (if preceded by '-') or hyperopia (if preceded by '+').
CYL (Cylinder/Cylindrical): Indicates correction for astigmatism.
Axis: Shows the orientation of the astigmatism in degrees.
ADD: Indicates the additional correction for the read.
PD (Interpupillary Distance): Measures the distance between your pupils for precise vision correction.
Prism: Detects corrections for vision deviations.
PL (Plano): Indicates the absence of corrections for nearsightedness or farsightedness.

What does prescription for prescription glasses mean?

Prescription for prescription glasses is the document issued by your eye doctor after an eye exam. This document contains all the details you need to manufacture your glasses. According to the Law of Ophthalmic Practice, ophthalmologists must provide prescriptions from their patients free of charge.

Be sure to ask your doctor to include interpupillary distance (PD) in your prescription to ensure clear and accurate vision.

Knowledge of eyeglass prescription
  • Nearsightedness: Difficulty seeing distant objects
  • Hyperopia: Need for correction for near and far objects.
  • Presbyopia: Gradual loss of near vision with aging.
  • Astigmatism: Blurred vision due to an irregular shape of the cornea.
  • ADD: Additional correction for reading.
  • CYL (Cylinder/Cylindrical): Correction for astigmatism.
  • SPH (Sphere/Spherical): Correction for nearsightedness or farsightedness.
  • Axis: Astigmatism orientation.
  • OD, OS, OU: Abbreviations for right eye, left eye, and both eyes.
  • Prism: Correction for vision deviations.
Can I order prescription glasses with anti-reflective or anti-blue light lenses?

Yes, Spazioottica offers its customers a wide range of ophthalmic lens treatments designed to meet different visual needs, including anti-reflective or anti-blue light coatings.

What is the advantage of anti-reflective lenses?

Through the anti-reflective coating, the amount of reflections on the inner and outer surface of the lens is reduced. In addition to having an aesthetic function, the anti-reflective coating allows more light to pass through the lens, making the image clearer.

What is the advantage of anti-reflective lenses?

Blue light is an electromagnetic radiation that is also present in nature but which in recent years.

has become very popular due to digital devices that use LCD and LED technology. Prolonged exposure can affect the circadian rhythm, cause eye strain, and disrupt sleep – a common problem for those who spend a lot of time in front of the screen of their devices.

Anti-blue light lenses significantly reduce the negative effects on visual health by blocking the harmful part of blue light and allowing the positive part to filter through, which promotes the general well-being of the body and stimulates the production of melatonin.

What lens treatments are available?

In addition to anti-reflective and anti-blue light lenses, Spazioottica offers its customers a wide range of ophthalmic lens treatments.

Hard (no anti-reflective only hardening treatment)
HMC (Basic Anti-Glare)
Giacer Plus (anti-glare)
Glacier Plus UV ( antiriflesso )
Glacier Sun UV (for anti-reflective prescription sunglasses)
Blue Zero (anti-glare blue light)
Ocean (anti-glare)
Expression ( anti-glare latest released )
Photochromic Hard (without anti-glare)
Photochromic Glacier Plus (with anti-glare)
Photochromic polarized Glacier Sun uv (anti-glare)

How should I clean my glasses?

Proper cleaning of the glasses is very important to ensure the functionality of the lenses over time. It is sufficient to clean the glasses with lukewarm water and a non-aggressive soap - such as hand soap - also paying attention to the frame, especially the nose pads where dirt nests more easily. Dry your glasses with a clean microfiber cloth. Alternatively, you can use sprays that are specially designed to clean your glasses.

What never to do:
Use water that is too hot: Excessive heat may damage some lens coatings, such as anti-reflective coating.
Use cloths that are not suitable for cleaning glasses: fibers of unsuitable fabric can permanently scratch the lenses. Also avoid tissues or paper towels so as not to ruin your glasses.
Use household glass cleaners: it can damage both the lenses and the frame.

How can I get help after purchasing my prescription glasses?

After the purchase of prescription glasses, our team of opticians carefully follows each customer to ensure an optimal fit for the new glasses. We're here to answer any questions you may have and provide personalized assistance, and our goal is to make sure your new glasses offer the most comfortable and vision possible.

Phone/Whatsapp +39 06 513 9442
email: infoparioli@spaziootticaroma.itInstagram: spazioottica_roma

Sunglasses

What brands of sunglasses are available?

Spazioottica offers a wide selection of sunglasses, offering a wide selection of the biggest international brands to keep up with the latest trends.

Among the many brands available in our store for sunglasses:
Cartier
Celine
Dolce&Gabbana
Fendi 
Gucci
Oakley
Persol
Polo Ralph Lauren
Ray-ban 
Saint Laurent
Tiffany

Do your sun lenses have UV protection?

UV rays are ultraviolet radiation emitted by the sun, but also by other artificial light sources. Although UV rays promote the assimilation of vitamin D, prolonged exposure could be harmful.
That's exactly why all our sunglasses, regardless of the tint of their lenses, are equipped with UV protection.

Can I order sunglasses with corrective lenses?

Yes, by indicating your prescription, you can order your sunglasses with customized lenses from Spazioottica, choosing coloring, polarization or other treatments according to your needs of use.

Contact Lens

How do I find my prescription for contact lenses?

The prescription for contact lenses is issued by the ophthalmologist.
If you have lost it, our team of specialist opticians can trace your prescription by analysing your prescription glasses.

Can I order prescription colored or cosmetic contact lenses?

Yes, you can order coloured or cosmetic contact lenses with your eye prescription.

Is there a difference between left and right contact lenses?

No, there is no difference between the right and left contact lenses, however, the eye prescription of the two eyes may be different: in this case, you will need to make sure that the lens with the correct prescription is worn on the corresponding eye.

Before wearing contact lenses, however, it is necessary to check that they are the correct direction. To understand if our lenses are in the right direction, it is sufficient to observe the edges: if by placing the lens against the light the edges tend outwards, then the lens is upside down.

Customer Account

Why create a customer account?

Registering a personal account allows you to store your shipping details, view your order history and the ability to track an order and register a return yourself. Creating an account is very easy: just click on the dedicated icon at the top right and enter the required data. If you wish to cancel your account, please contact our Customer Care.

Can I change my account information?

Yes, it is possible to modify your personal data by accessing your personal area.

How can I recover my password?

If you forgot your account password, use the "Forgot Password?" feature In this way, the system will send an automatic email with a link to the registered email address. By clicking on this link, you will be able to create a new login password. If you have any difficulties or doubts, do not hesitate to contact our Customer Care.

Orders & Shipping

Can I change an order?

It is not possible to change your order once it has been confirmed. It is possible to cancel an order in its entirety as long as it is still being processed. To check if it is still possible to cancel your order, please contact our Customer Care.

What are the shipping costs and delivery times?

We invite you to check the banner on our home page to check the free shipping conditions. Your order will be prepared by our warehouse in 1-2 working days and will be handed over to the courier. After that, it is estimated that it will take another 1-2 working days for the courier to deliver the package to the address you indicated. Please note that external factors such as postal or courier delays, logistical problems, adverse weather conditions or the inability to access the address provided, may affect the punctuality of delivery. Once you have placed your order, you will no longer be able to change your shipping address.

How can I track the status of my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and carrier information, which you can use to track your order.

Payments

What payment methods can I use?

You can choose from the following payment methods:CREDIT CARD Once you have selected the type of card, you must enter the complete number of the credit or prepaid card without spaces, the expiration date, the security code (CVV/CVC) on the back of the card and the name and surname of the cardholder. The credit or debit cards accepted are Visa, Visa Electron, CartaSi, PostePay, Mastercard and American Express. The amount of the order will be blocked on the card and charged only when the order is invoiced. In case of cancellation of the order, the blocked amount will be automatically released. The timing of unlocking may vary depending on the credit institution issuing the card used. (Apple Pay, Google Pay, AMEX, Visa, Mastercard, Shop Pay)

Can I pay on delivery?

No, it is not possible to pay on delivery.

Returns & Refunds

How can I make a return?

It is possible to request a return of the product within 14 working days from the date of delivery, by directly accessing the dedicated section. The return is free of charge if your item is defective or if you have encountered other problems covered by the warranty. Please note that, before returning the products, you must wait for the authorization to proceed from our Customer Care.

Are returns free?

Returns are free of charge if the item sent has a defect or if you have been sent the wrong item. In all other cases, the return costs are borne by the Customer and it will be necessary to return the items to Spazioottica within 14 (fourteen) days of delivery, subject to authorization of the return request by our Customer Care. You can use the courier or delivery service of your choice to return items, including postal service. We suggest that you make a tracked shipment, in order to be able to keep track of it.

When will I receive my refund?

The refund will be issued to the same payment method used to make the purchase within 14 days after your return to our warehouse. Our Customer Care will notify you of your return and the successful outcome of the quality controls as soon as they are completed.

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